THING YOU NEED TO KNOW

At Joyce Organix with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more.

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WHAT IS YOUR REFUND POLICY?

Due to the nature our products ALL SALES ARE FINAL.

We only replace items if they are defective or damaged. Send us an email with a photo of the item at [email protected]

WHAT IS YOUR SHIPPING POLICY?

All orders are typically shipped between 7-14 business days. All orders are shipped through USPS and you will receive an email with tracking once your order has been shipped.

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DO WE OFFER INTERNATIONAL SHIPPING?

No, Not at the moment right now

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How long will it take to process my order? 

Processing time for orders can take up to 7-30 business days. Not including weekends or holidays.

Custom and duty fees may apply with international orders. These fees are not charged by Joyce Organix, they are a requirement imposed by your countries postal Service.

Joyce Organix is not responsible for paying any custom fees, taxes, or any other charges associated with your package. We will not be responsible for any shipping deliveries that affected by customs, natural occurrences, transfers to the local carrier in your country or any air or ground transportation strikes/delays.